If you’re unable to log into ChatGPT—say you’re stuck in a login loop or run into an “access denied” error—then you’ve come to the right place. This post delves into the ChatGPT login issues and explores a few solutions to try.

1. Check OpenAI Status

When your ChatGPT login isn’t working, it could be a problem with the ChatGPT servers. You can check the OpenAI status page for any reported issues. Additionally, it’s worth checking social media for outage reports. In some cases, OpenAI may be experiencing issues that have not yet been reported on its status page.

2. Check Your Internet

Is the internet working correctly on the device you’re having issues with? Try opening another website to see if you can access it without any problems. If you can’t access other websites either, then the issue is with your internet access, not specifically ChatGPT.

3. Try the ChatGPT login page direct link

Sometimes, going to “https://chat.openai.com” doesn’t bring up the login option, or you might get stuck on a blank page. One workaround for many people is to go directly to the ChatGPT login page by entering “https://chat.openai.com/auth/login” in the web browser.

4. Browse in Incognito Mode

Corrupted browser cookies and cached data can sometimes cause browsing issues. To rule out this possibility, try accessing ChatGPT in Incognito mode. This mode disables browser extensions and uses a fresh session, which can help identify if the issue lies within your browser’s stored data.

If you can access ChatGPT normally in Incognito mode, the core issue is very likely with data stored in your browser. In this case, clearing your browser cookies might resolve the problem. To do this, press Ctrl+Shift+Del, select the time range and the data to clear, and click “Clear Now.”

Next, reopen the login page to see if the issue persists. If it does, proceed to the next solution.

5. Turn Off Your VPN or Change the Server (If You’re Using One)

While ChatGPT is accessible from most parts of the world, there are certain countries where it’s not available, such as China, Iran, North Korea, Russia, Venezuela, Belarus, and Cuba. If you’re using a VPN to access ChatGPT, consider changing your server. For example, if you’re connecting to a US server, you might want to try switching to a Japanese server.

If you’re in a region where ChatGPT is accessible, try turning off your VPN to see if you can visit the service with your VPN disabled.

6. Try a Different Device

If you’re experiencing ChatGPT login issues on your computer, try accessing ChatGPT using your phone or tablet instead.

If you can successfully log in using a different device, it suggests that the issue lies with your initial device. On the other hand, if you’re unable to sign in on another device, it typically indicates a problem on OpenAI’s end. In this case, you’ll need to wait for OpenAI to resolve the problem.