Helldivers 2 keeps crashing? No worries! We’ve got you covered with some effective fixes to try out. You don’t need to tackle them all at once—just work through the list until you find the solution that works best for you.
Before You Start…
Before we dive into troubleshooting, it’s worth checking out the Helldivers 2 team’s updates on known issues and workarounds. Just head over to the Current known issue page to see if you can find helpful instructions.
1. Turn Off Unnecessary Apps
Programs running in the background can interfere with your game, particularly those that overlay games – like Discord, Steam Overlay, NVIDIA Overlay, and MSI Afterburner Overlay.
Additionally, you might want to keep an eye out for audio processing software like Cepstral SwiftTalker which has been known to cause crashes in Helldivers 2. So if you have this software running, try disabling it while gaming.
To disable unnecessary applications while gaming, you can press Ctrl + Shift + ESC to open the Task Manager, and right-click on the tasks to disable them.
2. Rule Out Driver-related Issues
Update your graphics driver
Outdated graphics drivers are often the culprit behind game crashes and a simple update would fix the issue in such cases.
If you have an AMD GPU, visit the AMD Drivers and Support page, and select your GPU to download the latest driver. If you have an NVIDIA GPU, go to the NVIDIA Download Drivers page to download and install the driver.
Uninstall potential conflict drivers
Some players have reported fixing game crash issues by disabling Sonic Studio Virtual Mixer, or LogMeIn Hamachi Virtual Ethernet Adapter, indicating a known conflict between these two software and Helldivers 2.
To see if this is the problem for you:
1. Press the Windows logo key and R.
2. Type devmgmt.msc and press Enter.
3. Right-clcik Sonic Studio Virtual Mixer under Sound, video and game controllers and select Uninstall device to disable it.
You can find and disable the LogMeIn Hamachi Virtual Ethernet Adapter under Network adapters.
3. Verify Game Files
Verify the integrity of game files
Over time, configuration files within the game’s folder can become corrupted due to improper shutdowns, bugs, or updates that didn’t apply correctly. This can cause the game to crash.
To check and repair corrupted files through Steam, right-click Helldivers 2, select Properties > Installed Files > Verify integrity of game files.
Delete the Arrowhead folder
If verifying the game files through Steam doesn’t fix the issue, try deleting all your game files to force the game to regenerate them.
1. Press the Windows logo key and R.
2. Type %appdata%, and press Enter.
3. Delete the Arrowhead folder. (Note that this will erase your game progress.)
4. Adjust In-game Settings
Sometimes, the game’s settings might be configured in a way that causes instability or incompatibility with your PC hardware or software. To fix this issue, try lowering your game’s resolution or frame rate to reduce the load on your system.
Additionally, some Steam community users have also resolved the game crashing issue by disabling Anti-Aliasing and Screen-Space Global Illumination.
5. Update Microsoft Visual C++ files
To run the game smoothly on your PC, make sure you have the latest Microsoft Visual C++ libraries installed. You can download the required redistributables from Microsoft’s website and repair or reinstall them.
1. Go to the Microsoft official page and download the right version for your device.
2. Press the Windows logo key and E and go to windows\system32.
3. Scroll down until you see the MSVCR110.dll file and copy it.
4. Open Steam, go to Helldivers 2 > Properties > Installed files.
5. Click Browse to go to your game folder and open up the bin folder (for example, C:\Steam\steamapps\common\Helldivers 2/bin), then paste the MSVCR110.dll file in there.
6. Run Helldivers 2 as admin and it will ask to install the Gameguard.
6. Launch with DX11
If your game is still unplayable, try to launch it with DX11. Some users were able to run the game smoothly with DX11. Here is what to do:
1. Press the Windows logo key and R and type %appdata%, and press Enter.
2. Double-click Arrowhead > Helldivers 2 > shader_cache.
3. Remove everything in the shader_cache folder. It’s DX12 shader cache.
4. Open Steam > Helldivers 2 > Properties.
5. Add –use-d3d11 as the launch option and restart the game to test the issue.
7. Turn Off Steam Input
In some cases, Steam Input someone conflicts with Helldivers 2, and users were able to fix the crashing issue by simply turning off the feature.
1. Right-click Helldivers 2 and click Properties.
2. Click Controller on the left panel.
3. Disable Steam input.
8. Stop Overclocking
While overclocking can boost performance, it can also destabilize your system, leading to game crashes. If you’ve overclocked your GPU or CPU and you’re experiencing game crashes, consider reverting them to their default settings.
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